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I'm missing an item from my online order?

We sincerely regret to learn that the package you received is not as ordered and thank you for bringing this to our attention.

Please contact our Consultants and provide the following information to help speed up the process:

  1. Order number (found in your order confirmation)

  2. The name of the missing product

  3. Photographs (for confirmation, so we can provide feedback to our fulfilment team)

Our Consultants will then conduct an investigation and look to resolve this in a timely manner.

Click on 'Contact Us' below to speak to a Consultant.

Cannot find what you are looking for? We warmly invite you to contact us.

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