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What should I do if my order is damaged in transit?
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If an item has been damaged in transit, JAO will provide you with a replacement or a full refund*. Please contact us below with your order details and an accompanying photo of the damaged item.
*Please note that this applies only to orders placed on johnaddisonorganic.com. For purchases made through third-party retailers, we advise you to contact the place of purchase for assistance.
Cannot find what you are looking for? We warmly invite you to contact us.
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