Skin sensitivities can be unpredictable. If you experience a reaction, we recommend stopping the use of all products for a full week to allow your skin to recover from any irritation.

You may test JAO products on separate patches of skin away from your face. Allow twenty-four hours to assess your skin's response before testing another product. If no reaction occurs, apply a small amount of the product to your face, starting with less than usual and gradually increasing the amount. If your skin reacts or symptoms persist despite discontinuing use, we suggest consulting with a dermatologist.

If you are trying JAO products for the first time or exploring new ones, we recommend scheduling a consultation with us. Our consultants are available by phone or Live Assistance to help determine which products are best suited to your skin.